Making a booking for an intensive driving course with Essential Crash Courses [hereafter ECC] confirms that you have read & agree to the following terms & conditions: ECC will use only DSA approved driving instructors to teach you to standards set out by the DSA. Neither you nor your instructor will smoke in the tuition vehicle. The full balance is to be paid by you either by: 1) cheque at least 14 days before your course. 2) Direct bank transfer at least 7 days before your course. 3) In cash on the first day of your course - we prefer method 3. We will refund your course fee minus 10% for handling & inconvenience should you have not already started but need to cancel. We will not refund at all if course started, but will move your remaining time once, to a mutually convenient date then restart. Both parts of your provisional driving licence (card & paper counterpart) valid for the UK and Northern Ireland must be provided. If you hold an older provisional licence, photo ID is required. [E.g. Passport, Student Photo etc] on the first day. You must tell us at once if you lose your provisional entitlement to drive. You must be able to read a new style vehicle number plate from 67ft (20.5m) If you need glasses or contact lens, these must be worn whenever driving, as no lessons can be legally given while you have uncorrected defective vision. You must not be under the influence of alcohol, illegal or legal drugs that actually make it unsafe for you to drive. If we (ECC) feel you're incapacitated at any time, you will lose that particular days training and no refund will be given. You must satisfy yourself with regards to the residency requirements laid down by the DSA. If you are in any doubt, contact the DSA before booking. Any waiting time will be treated as constituting driving time. For example if we have to wait for you at any designated meeting place, after the agreed time. While every effort will be made by us, should you fail to reach a satisfactory standard of driving, or are likely to be a danger to yourself, third parties or property, we reserve the right to withhold use of the tuition car on test, and will not refund you, so please ensure you book the right course! We cannot be held responsible for any expenses incurred in the unlikely event of the DSA cancelling your practical driving test. In such cases, all complaints or claims are solely with the DSA, and must be made to them alone - they make the rules, we only follow them. We will endeavour to retain the same instructor throughout your course. However we reserve the right to change this policy in the event of ill health, mechanical breakdowns or any other unforeseen circumstances. Although in practice, it would be highly unlikely that your instructor would change.     We only use Toyota Yaris. We believe they are the best vehicles to learn in and have the following great features:-  • Air Conditioning  • Low CO2 output  • Remote Central locking  • Power Steering  • ABS  • Electric Windows & mirrors  • Seven airbags